Everfitte will gladly accept unworn, unwashed or defective merchandise in the contiguous United States for an exchange within 15 days of the date of receipt. Please allow 2-3 weeks for your exchange to be received and processed. Items need to be returned in the same manner in which they were received. We will not accept items that have been exposed to smoke, or pets. Buyers are responsible for any loss in value. Please note we offer exchanges only, we do not offer refunds.
Sale and Holiday Items: Anything purchased on the website with a sale price or a discount of 40% or more, or items are that holiday items will be considered FINAL SALE. This includes Black Friday and Cyber Monday sales. No exceptions.
Prepaid UPS Return e-Label: We can send you a prepaid UPS return label to your e-mail inbox to return your items. The cost of the prepaid label is $7.95 if you're returning 1-2 items, $9.95 for 3-4 items, and $12.95 for 5 or more items. You also have the option of sending your items back on your own, although when your exchange is ready we will send you an invoice for the shipping of the item you are exchanging. We do recommend that you insure the package and hold onto your tracking number. We do not cover shipping on exchanges to or from.
Link to purchase Label for 1-2 items: https://www.everfitte.com/products/usps-label
Link to purchase Label for 3-4 Items: https://www.everfitte.com/products/usps-label-1
Link to purchase Label for 5-6 Items: https://www.everfitte.com/products/usps-label-2
Anything purchased on the website from the holiday section will be considered FINAL SALE.
Exchanges with sales invoice can be shipped back to: 927 Calle Negocio, #F San Clemente, Ca 92673
We only ship to the addresses provided at checkout. If your packages is tracking as delivered please contact usps, we are not liable for packages that have confirmed delivery confirmation. If you happen to input the incorrect address at checkout and the order goes out we will contact you upon receiving the item back, and shipping will need to be purchased again as we do not get refunded for incorrect addresses.